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Company Information
1
Is TOPELE a factory or a foreign trade company?

We are an enterprise integrating industry and trade with our own factory.

 

2
Where is the TOPELE factory?

Accessories factory in Hangzhou, and Conduit factory in Tianjian.

3
Can we go and visit your factory and company?

Welcome to visit TOPELE.

4
How many employees does TOPELE have?

14 Employees in office and 200 workers in workshops

5
How big is the TOPELE plant?

Conduit factory is about 65000 square meters.

6
Does TOPELE have any certificates? What kind of certificate does TOPELE have?

We have several types of certificates: UL, CSA, BSI, ETL, CE, ISO.

7
Which markets are TOPELE products sold in?

We have exported to South East ,Middle East,North America and South America, total 32 countries.

8
Can you tell me the names of customers in which country?

Sorry, we can not tell you this, because it's unfair to that company, and our company also has strict rules to not disclose customer information. But I can tell you what products they bought from us, I think this will also allow you to compare whether it is suitable for your market.

9
Does TOPELE have its own brand? What is it?

We do TOPELE brand and OEM, customers can specify their brand or use our brand TOPELE.

10
Can I be an agent in which area of your company?

This depends on applying with the boss to find out whether there are other customers in our area and then acting as our agent. If not, we can continue to apply, because as a regional agent, we have requirements for your company's annual order volume.

11
Is TOPELE in stock?

In general, we do not have inventory, because we mainly do foreign trade. All our production is based on customer orders, because customers have their own brands, so we generally do not make inventory.

12
Did TOPELE go to the exhibition?

In the past few years, we have been participating in the Canton Fair and the Las Vegas Hardware Show. We have a branch in Peru and we have self-built stations to promote. At the same time, minimize the cost and bring the most favorable prices and products to customers.

13
What platforms are on TOPELE online?

www.topele.com ,FACEBOOK

14
Have you exported in our country?

 I have to ask the boss and then reply to you.

15
Does TOPELE only produce pipe fittings and accessories?

At this stage, we mainly produce pipes and related accessories, but some customers who trust us will let us help him purchase some other related products.

Product Information
1
What products does TOPELE mainly sell?

We mainly produce EMT tubes and accessories , IMC, RIGID tubes and accessories, section steel and accessories, junction boxes, waterproof boxes, (for American customers)

2
Can TOPELE products be tested in the laboratory?

Yes, when we applied for UL, the laboratory has done tests

3
What is the minimum order quantity for TOPELE products?

The minimum order quantity for tubes is 500, and the minimum order quantity for accessories is 1000

4
If the MOQ is not reached, just treat it as a trial order, can you reduce it?

Yes, the quantity must be sent first. Let's see if there is a similar order here. Then we can produce it together with this order.

5
Can you make printed products?

Yes, but this requires modification of our abrasive tools, which requires a large number.

6
Can you make the packaging I want?

 Yes, generally we are regular packaging, but the additional packaging requires us to recalculate the cost.

7
What is the payment terms and delivery date?

Payment method 30% deposit, 70% see copy of bill of lading.The delivery period is 30 days after receiving the deposit.

8
Is there a product price list?

Sorry, we only have catalogs, you also know that our products have thousands of varieties, you can choose the model you are interested in or the best-selling products you sell, we will make a targeted quotation.

9
How long is your product warranty?

2 years warranty

10
Where is your departure port?

Ningbo or Shanghai or Xiamen

11
How much cargo can be packed in a container?

 Because each product is different, you can give me the model and quantity, our company can check the volume

12
Can you print a registered trademark?

Yes, it is best to have your company's authorization

13
If the goods are not good, I request to return the goods, and the cost will be borne by you, okay?

This phenomenon has not happened in our foreign trade for more than 10 years, because these situations can be communicated through pre-sales, but there is really a quality problem. We agree to negotiate this problem, and we can also bear the freight back or send bad products. The quantity will be compensated to you in the next order.

Sample Information
1
How to pay the sample freight?

PayPal or to pay account

2
How can I request product samples?

The samples are free but courier charge will be collected. Please send us samples list and courier account number.

Foreign Trade Process
1
How to import from TOPELE for the first time and what should I prepare?

Just prepare the money, we’ll take care of the rest. In fact, it involves whether the product price is accepted, and which port to go to to calculate the sea freight. At the same time, your country's customs clearance fees and taxes, you can use these to calculate whether these prices are competitive in your company or not. Another important point is what kind of certificates do you need for import, about this you can ask the local freight forwarding company, or customs clearance company.

Ready to work with us ?
Contact Us
Contact: Mr.jeff xu
Tel: +86-15924157229
WhatsApp: 15924157229
Address: Room 1106, dongnankeyan center, No.438 jingcheng Road, xisoshan district. Hangzhou City, zhejing, China 
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